top of page

FREQUENTLY ASKED QUESTIONS

  • Who makes the products?
    I make every item in my shop in my own home studio.
  • Do you make custom orders?
    Yes, since every item is made to order, it can be made to any size - whether that be smaller than my standard XXS or larger than my standard XXL.
  • How long does it take for my order to get made and sent out?
    It generally takes 1-2 weeks to produce and ship. When your order is shipped, you will receive a tracking email. Once shipped, it generally takes 2-4 days to arrive within the United States.
  • What is the return policy?
    If you are unhappy with how an item turned out or unhappy with the way it looks on you, please email me at couturesavi@gmail.com to discuss further details on how to return the item. You will get a full refund if it’s within 7 days of receiving the item. If you contact me after 7 days, we will discuss and see what we can do.
  • What payment methods do you accept?
    We currently accept Visa, Mastercard, Discover, American Express, and PayPal.
bottom of page